10jilicc Privacy Policy — How We Collect, Use and Protect Your Data
At 10jilicc, the privacy and security of every Philippines member matters deeply to us. This page explains exactly what data we collect, why we collect it, how we store it, and what rights you have over your own information.
Last updated: June 2025
Full Privacy Policy
1. Information We Collect
When you register an account with 10jilicc or use any feature of the platform, we collect certain categories of personal information that are necessary to provide you with a safe and functional gaming experience. Account information includes your chosen username, email address, date of birth, and the password you create during registration — this data is required to establish and manage your account securely. Device and browser data is also collected automatically, including your IP address, device type, operating system, browser version, screen resolution, and the pages you navigate within the platform; this technical information helps us optimise performance and detect suspicious activity. Because 10jilicc serves members in the Philippines, payment-related information may include your local payment method details, Philippine Peso (PHP) transaction amounts, deposit and withdrawal timestamps, and any reference numbers associated with your transactions — this data is essential for processing funds accurately and auditing your account balance. We also collect usage data such as the games you play, wager amounts, session durations, and feature interactions, which allows us to improve the platform experience and identify patterns that may indicate problem gambling. All data collection is carried out in accordance with applicable data protection principles, and we only gather information that is relevant, adequate, and limited to what is necessary for the purposes described in this policy.
2. How We Use Your Data
The information that 10jilicc collects is used for specific, clearly defined purposes that are directly connected to the operation of the platform and the delivery of services to you as a Philippines member. Your account data is used to authenticate your identity each time you log in, to process deposits and withdrawals in Philippine Peso, and to enforce the platform's age and eligibility requirements — ensuring that only verified adults can access real-money gaming features. Usage data and device information are analysed to maintain platform security, detect fraud, identify unauthorised access attempts, and improve overall system stability and responsiveness. We use transaction data to produce accurate account statements, process withdrawal requests efficiently, and fulfil any regulatory reporting obligations that apply to our operations. In some cases, anonymised or aggregated data may be used for internal business analysis — for example, to understand which game categories are most popular among Philippine members — but this analysis does not identify you personally. If you have opted in to receive promotional communications, your contact information may be used to send you relevant offers and platform updates; you may withdraw this consent at any time by contacting the support team.
3. Cookies and Tracking Technologies
10jilicc uses cookies and similar tracking technologies to provide core platform functionality and to enhance your browsing experience when you visit our site. Essential cookies are placed automatically and cannot be disabled because they are required for the platform to function — they maintain your login session, remember your language and display preferences, and protect against cross-site request forgery attacks. Performance cookies collect anonymous data about how visitors navigate the platform, which pages load most frequently, and where technical errors occur; this data is used solely to improve site stability and does not contain personally identifiable information. Functionality cookies may remember choices you have made — such as preferred payment methods or notification settings — so that you do not have to re-enter that information on every visit. Most modern browsers allow you to manage or delete cookies through the browser's settings menu; however, please be aware that disabling essential cookies may prevent certain features of the platform from working correctly. By continuing to use the 10jilicc platform after being presented with this notice, you acknowledge our use of cookies as described here. If you have specific concerns about cookie usage, please reach out to the support team using the contact details provided at the end of this policy.
4. Data Storage and Security
All personal data collected by 10jilicc is stored on secure servers using industry-standard encryption and access control measures designed to prevent unauthorised disclosure, alteration, or destruction. Data in transit between your device and our platform is protected by TLS (Transport Layer Security) encryption, ensuring that any information you submit — including login credentials and payment details — cannot be intercepted during transmission. Access to stored personal data within our organisation is strictly limited to personnel who require that access to fulfil their specific job responsibilities, and all such staff are trained on data handling obligations and confidentiality requirements. We retain your personal data for as long as your account remains active and for such additional period as may be required to fulfil legal, regulatory, or audit obligations; once data is no longer required, it is securely deleted or anonymised in accordance with our internal retention schedule. While we employ robust security practices, no system is entirely immune to risk, and in the unlikely event of a data breach that affects your rights, we will notify you and take appropriate remedial action as required by applicable law. We encourage you to use a strong, unique password for your 10jilicc account and to log out of the platform when using a shared or public device.
5. Sharing Data with Third Parties
10jilicc does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data is not a product, and we treat it with the confidentiality it deserves. However, certain categories of data must be shared with trusted third-party service providers in order to operate the platform effectively; these include payment processors who handle Philippine Peso transactions, identity verification providers who assist with age and identity checks, and technology partners who support platform infrastructure and game delivery. Any third party that receives your data in connection with 10jilicc's operations is contractually required to process that data only for the specific purposes we have authorised, to maintain appropriate security standards, and to refrain from using your data for their own commercial purposes. In limited circumstances, we may be legally required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in response to a lawful request — such disclosure will only be made to the extent strictly required by applicable law. If 10jilicc undergoes a change of business ownership or corporate restructure, member data may be transferred to the successor entity as part of that process; in such an event, we will inform affected members and ensure that the same level of data protection continues to apply. We are committed to only working with third-party partners whose data practices meet the same standards of care that we apply internally.
6. Your Rights as a Member
As a registered member of 10jilicc, you have meaningful rights over the personal data we hold about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to access your personal data — you can request a summary of what information we hold about you, the purposes for which it is used, and the categories of third parties with whom it may have been shared. You also have the right to correction: if any of the personal information we hold about you is inaccurate or out of date, you can request that it be corrected, and we will update our records promptly upon verification of the correct information. The right to deletion — sometimes called the "right to be forgotten" — allows you to request that we erase your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have to retain certain records. You have the right to restrict or object to certain types of processing, such as the use of your data for direct marketing purposes, and to withdraw any consent you have previously given for optional data uses. To exercise any of these rights, please contact the 10jilicc support team through the channel available within your member account; we will respond to all valid requests within a reasonable timeframe and without undue delay. Where we are unable to fulfil a request fully — for example, because retention is required by law — we will explain the reason clearly.
7. Protection of Minors
10jilicc is strictly an 18+ platform and does not knowingly collect, process, or retain personal data from individuals under the age of 18. Our registration process includes age verification steps designed to screen out underage applicants, and any account found to belong to a person under the minimum age will be immediately suspended and the associated data removed in accordance with our data retention policy. We strongly encourage parents and guardians in the Philippines who share devices with minors to use available parental control software and to keep login credentials for 10jilicc accounts strictly private and inaccessible to children. If you believe that a minor has successfully registered an account or that data relating to a person under 18 has been collected in error, please contact our support team immediately so that we can investigate and take appropriate corrective action without delay. The protection of minors is a responsibility we take seriously, and it informs not only how we design our verification processes but also how we train our support staff to handle related concerns. Any third-party service provider that processes data on our behalf is also bound by our strict prohibition on collecting or using data relating to minors.
8. Updates to This Policy
10jilicc may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, platform features, or the services we offer to members in the Philippines. When material changes are made to this policy, the revised version will be published on this page with an updated effective date displayed at the top, giving you a clear indication that the document has changed since you last reviewed it. For significant changes that materially affect how we process your personal data, we may also notify active members directly through their registered account or by other appropriate communication channels. It is your responsibility as a member to check this page periodically and to remain informed about how 10jilicc handles your data; continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. If you disagree with any material change to this policy, you should stop using the platform and contact the support team to discuss your options, including account closure. Minor corrections such as typographical fixes or clarifying language that do not affect the substance of how your data is handled may be made without a formal update notification.
9. Reaching Our Support Team
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 10jilicc handles your personal data, we encourage you to get in touch with our support team directly. The primary channel for privacy-related enquiries is through the help and support section available inside your member account, where you can submit a written request that will be reviewed by a team member with responsibility for data protection matters. You may also contact us by email at [email protected] — please include your registered username and a clear description of your query or request so that we can assist you as efficiently as possible. We aim to acknowledge all privacy-related contacts within two business days and to provide a substantive response within a reasonable period that reflects the complexity of your request. If you feel that your concerns have not been adequately addressed, you may have the right under applicable law to escalate your complaint to a relevant supervisory authority or data protection regulator; our support team can provide guidance on this process if required. We value the trust that Philippines members place in 10jilicc when they share their personal information with us, and we are committed to handling every data-related enquiry with the care and transparency it deserves.
Questions About Your Privacy?
If anything in this Privacy Policy is unclear, our FAQ page covers the most common questions from Philippines members. You can also log in to contact the support team directly, or create an account to get started on the platform.